Diagnostic Solutions Laboratory - Alpharetta, Georgia

Diagnostic Solutions Laboratory - Ihr medizinisches Labor

Diagnostic Solutions Laboratory ist ein Medizinisches Labor mit der Adresse 5895 Shiloh Rd, Alpharetta, GA 30005. Das Labor ist spezialisiert auf die Durchführung von Laboruntersuchungen und bietet eine Vielzahl von Tests an, die für Personen nützlich sind, die nach Antworten auf ihre Gesundheitsprobleme suchen, die mit traditionelleren Labortests nicht gefunden werden können.

Ein Labor mit ausgezeichneter Kundenbetreuung

Diagnostic Solutions Laboratory zeichnet sich durch seine hervorragende Kundenbetreuung aus. Wenn Sie die Kundenbetreuung anrufen, sprechen Sie tatsächlich mit einem Menschen. E-Mails an den Kundendienst werden immer am selben Tag beantwortet. Die Versandzeiten sind sehr schnell. Die Tests, die das Labor anbietet, sind einzigartig und nützlich für Personen, die nach Antworten auf ihre Gesundheitsprobleme suchen.

Barrierefreiheit

Das Labor ist behindertengerecht und verfügt über einen behindertengerechten Eingang, behindertengerechte Parkplätze und ein behindertengerechtes WC. Darüber hinaus verfügt das Labor über Toiletten.

Lage und Erreichbarkeit

Das Labor befindet sich in Alpharetta, Georgia, und ist unter der Telefonnummer 8774855336 erreichbar. Wenn Sie das Labor besuchen möchten, können Sie die oben genannte Adresse verwenden. Wenn Sie das Labor lieber online kontaktieren möchten, können Sie dies über die Website diagnosticsolutionslab.com tun.

Bewertungen und durchschnittliche Meinung

Diagnostic Solutions Laboratory hat bisher 23 Bewertungen auf Google My Business erhalten. Die durchschnittliche Meinung beträgt 3.4/5. Die Bewertungen spiegeln die Zufriedenheit der Kunden mit dem Labor und seinen Dienstleistungen wider.

Unsere Empfehlung

Wenn Sie auf der Suche nach einem zuverlässigen und kundenorientierten Labor sind, empfehlen wir Ihnen, Diagnostic Solutions Laboratory in Betracht zu ziehen. Das Labor bietet eine Vielzahl von Tests an, die für Personen nützlich sind, die nach Antworten auf ihre Gesundheitsprobleme suchen. Das Labor ist behindertengerecht und verfügt über eine hervorragende Kundenbetreuung. Wir empfehlen Ihnen, das Labor über seine Website zu kontaktieren, wenn Sie weitere Informationen benötigen.

👍 Bewertungen von Diagnostic Solutions Laboratory

Kristina McIrvin

5/5

As a practitioner, I have been very pleased with my interactions with Diagnostic Solutions. When I call customer service, I actually get to talk to a person. E-mails to customer service are always answered the same day. Shipping is very quick. The tests they offer are unique and useful for individuals who are struggling to find answers to their health problems using more traditional lab tests.

Local Guide

1/5

The employees at this lab are all horrible. I'm paying about $500 out of pocket for testing, and I would think I'd be treated better. First, I was told I can't even get access to my own test results and have to either wait for my doctor to give them to me or wait 30 days to receive them from the lab. Um why? That's ridiculous. I'm paying you, they're my results. Wow. Then today, I received an email with an itemized receipt for the wrong person. The email wasn't even addressed to me either. I was able to see this person's info on the receipt, all the testing they had done, as well as the name of their doctor. This is a huge HIPAA violation. I called them and asked to speak to a supervisor. Told her what happened and she gave me the nastiest attitude. Didn't even apologize for what happened. Basically said "mistakes happen". Ok so now I have to worry about mistakes happening with my test results too. I can see from the other reviews that other people had that happen to them. This lab is disgusting and I'm going to be complaining to my doctor about this. All these employees need to be fired.

Noelani Carroll Riskas

1/5

They make it difficult and are reluctant to want to provide the patient with a copy of their own lab results. Their procedures for records requests are cumbersome, heavily pushed as the responsibility of the ordering physician, they won't accept electronic signatures on the paperwork, and they extend the time of the release to the full legal limit of 30 days. They should not consider the release of FIRST time results as "records copies" because this will impact the patients care plan. "Records Copies" and the 30 day legal max should be reserved for customers requesting copies of old records and multiples of already provided records. They tow the line on HIPPA violations and should reconsider their lab results procedures to accomodate the customers care needs.

Dr. Kate

5/5

Diagnostic Solutions has been so good to me and my practice.
I love the GI MAP test, it has helped direct and guide treatment to improve many of my client's digestive upsets.
The customer service is always so helpful (shout out to Rachelle Seltzer!) and I can't say enough about the practitioner consults - the expertise and assistance offered is above and beyond.
I am so grateful for such solid resources.
Thank you Diagnostic Solutions, I appreciate you!!

thagrintch

5/5

I'm so glad this place exists. I give them a perfect 10/10. There results are very thorough and precise, but there customer service is also top notch. They always had a live person answer and could address a question I had about my order status. The tests that this lab does is so unbelievable important for your health that I can't physicians everywhere aren't getting on board with this. You can find out so much about your body through various tests. Will definitely use them again after I've updated my health. Thank you for all you do!

Dr. Dylan DeLorenzo, D.C.

5/5

I’ve been using this company for 3 years now on all my patients. I’ve had nothing but excellent results from these findings. They even provide a learners guide to teach you about the findings. Every now and again something goes wrong with the order/shipping process but is always rectified immediately.

Radically Nourished

5/5

I am a dietitian and I have started using the GI Map test in my practice and have found the test remarkable and the service spot on. My clients I mail the test to receive them in a timely manner and whenever I go over the report with one of the doctors they always are thorough and incredibly helpful. They help give me direction so I provide my clients with the best possible solutions to whatever may be showing up on their test. I've worked with other stool tests and this one is the most complete and most sensitive. I love it!!

Ivan Gubarev

3/5

I think the idea of this lab is wonderful but advertising part is not honest. My doctor found the results very beneficial so I am very grateful for it! But as of pricing, there is where the problem is. At doctors office I was told the test will cost $170 but after doing the test I got a call from the lab that unless I pay $350 (cash price) for my baby, it will not be processed. So I asked what will be impact with insurance and got an impression that it will be cheaper than cash price so I paid cash price for my baby and went through insurance for myself. I got a bill of $450 for my test couple months later:( the truth is: you will pay at least $350 for cash and I would suggest not to use your insurance because you will end up paying more. I complained to BBB and asked the lab for a price I was promised at the doctors office but the lab declined. I personally will never use this lab again because I felt ripped but if you choose to use it, keep in mind that you will pay at least 3 times more than you were told at the doctors office.