Automotive Excellence - Rohnert Park, California

Matthew Bridges

Came here to get Lexus LS430 I bought from Idaho fully serviced. Darlene at front was very easy to deal with. All of my concerns with vehicle were addressed and fixed. I opted for OEM Lexus parts. So they had to order few parts from dealership to meet my requests. The turnaround time was excellent.

I did have a few concerns after having car serviced. Kevin was the tech took my car back in and checked everything out. My mpg went down, and the car was idling slightly rough. He was extremely knowledgeable with my cars platform (even with it being 24 years old). Both of these issues had nothing to do with service at automotive excellence. Mpg was because the car came from Idaho and California uses gas that is cut with ethanol and other additives that kills mpg. The rough idle was found to be the car adjusting from elevation. After reset car idles and runs very smooth.

Communication was great, service was fast for how busy they are, and they stand behind their work.

Janet Konstantinow

I had a problem with the passenger side window washer fluid on my car. I took it to the local dealer and they kept it a half day and never even looked at it. They also wanted to charge me $250 to diagnose the problem. What a rip off. So I decided to try Automotive Excellence and what a difference. I made an appointment and they fixed it in less than an hour while I waited and the charge was under $100. I am so pleased that I will take my car to them for all future service.

Mark Evans

I probably should give 5 stars, but my experience with Auto Excellence is limited to one check up. That said, they did identify a serious issue that the dealer and other shops had failed to recognize. So I'll be going back.

Gonvar Building Maintenance

Automotive Excellence has been providing the best automotive services for our vehicles for many years. Not only is each service performed in a timely and professional manner. But the customer service provided is above and beyond and will leave you feeling like part of the family!

Mary Diehl

I was recommended this place by a friend and I am glad I took his recommendation because I am very pleased with the work these guys did on my Prius. I needed new brakes and wheel bearings, which they fixed excellently and in a timely manner. They gave me a great and honest overall assessment of my car and I really appreciated their service- I will definitely return for their service when I need to.

James Elmore

These guys are friendly and professional. They diagnosed and fixed the issues on my car super fast. I have never had a better experience with a repair shop. I also thought it would be more expensive, but they were more than fair. If you care about your car, and it has trouble, bring it to these guys.

David Block

They live up to their name of EXCELLENCE!
Fantastic service, expertise, detailed follow thru…all with a genuine feeling and smile. Thank you DJ especially for the quick attention!
You ROCK!

DowntownWine SF

Automotive Excellence is the Best of the Best. Dave, Terry, DJ & Kevin always go above and beyond. Family business that takes customer service very serious. I have used them for over 20 years and have countless stories of kindness & excellent service. Utmost Integrity, Fair pricing & Honest mechanics. Not many places like this anymore. Thank you for all your help with our multiple vehicles throughout the years. Best, Rich & Libby