Kempf & Pfaltz Histologische Diagnostik - Zürich

Christian Mnich

Sende als niedergelassener Hautarzt seit über 10 Jahren alle Gewebeproben in dieses Labor. Sensationelle Qualität und Geschwindigkeit der (wirklich anspruchsvollen) histopathologsichen Haut-Diagnostik. Machen nur Zusatzuntersuchungen, wenn sie für den diagnostischen Prozess sinnvoll und wichtig sind. Vielen Dank! Bitte weiter so!

Shiry Wyssen

Habe nie eine Rechnung erhalten, dann kam aus dem nichts plötzlich eine zweite Mahnung , werde meinem Arzt darum bitten nie wieder dort was untersuchen zu lassen

Bobi Bucher

Hände weg von dieser Firma. Leitet Aufträge an
Dritte ohne Rückfrage
weiter. Stellt Fr 356.35 dafür in Rechnung, der Dritte (USZ) Fr 3057.75. Ich akzeptiere keine Rechnung
dieser Firma. Meine Ärzteschaft ist orientiert

bleon

Letzter zukunftstag war ich dort einfach nur krass

Nikki Trash

Finger Weg!

Ignacio Garcia Dorado

I encourage everyone to ask their doctor not to send their samples to this laboratory. My experience with this laboratory was extremely frustrating, even for a simple mole biopsy.

After several exchanges with the laboratory, I learned that they do not provide any information about what they are going to do nor they check with the patient. For a sample that my doctor said it would cost 150.-, they said they charge anything from 80.- to more than 900.- (initially they mentioned "up to 900.-" but then moved to say it can be even more) for a single mole.

Note that they will decide what it is needed (with no option of a second opinion) and they will proceed without checking with the patient (independently if it can be a few thousands of franks in case of several samples).

When I called the laboratory to inquire about the charges, they blamed my dermatologist for not informing me of the cost. If you check their website, they do not provide any kind information of pricing; their doctor defines what is needed and they charge a price that cannot be checked, you must simply pay.

The laboratory also claimed to have informed my dermatologist of all the tests they performed and the results of each test. However, my dermatologist categorically denied this. This is concerning to me because my dermatologist does not see the bills or the procedures performed, only the diagnosis. As a result, my dermatologist cannot assess whether the laboratory is performing (un)necessary tests.

I understand that medical procedures can be expensive. However, I believe that patients have a right to be informed of the costs involved in advance. I strongly believe that this laboratory needs to be more transparent about how it informs patients and handles these situations.

I recommend that patients avoid this laboratory and check with their doctors beforehand.

Esra Koyuncu Saygili

Natascha Sterr