Nellis Healthcare Center - Las Vegas, Nevada

Angie C. A. M.

I went to this location following Dr. Yuson, who is a great doctor. She is always very kind, takes her time with each patient, and listens to the parents. I had a bad experience at another location, but Dr. Yuson and her team made it all better. She is a doctor who has knowledge, experience, and love for what she does. Besides, everyone at the Nellis location was very nice. Please, Southwest, stop moving, Dr. Yuson around town. It is hard to keep track of where she is at. We mainly go there because of her.

M. P.

The hours are 7am-5pm Monday through Friday for regular appointments. Walkins and other types of appointments are from 9am-5pm. The counter and security staff are very friendly and helpful. The wait times here are what you would expect so no big deal there. My main issue is the hours.

This clinic is in a working class neighborhood but the open hours are only during business hours, and they're closed on weekends. There is only one clinic off Craig open late during the week and it's really far from here. This clinic needs to be open after 5pm or at least open on Saturday for limited hours.

Erica S.

Rude doctors. Hiliary Schouder did not listen. She didn't try to understand or help. She was there because she had to be. They only have a certain amount of time to listen and help. We left this clinic. We got WAY better help somehwere else.

Jake D.

Very quick and personal care. Quest Diagnostic is right next door, which is convenient.

Cindy E.

So I went to Urgent Care twice due to a tear in my meniscus. It was so painful but I wasn’t getting very far with just going to urgent care. I was in need of immediate care and this location on Nellis had a opening, so I took it. To my surprise I was extremely impressed on how friendly and professional the whole staff was. My new Doctor Avendano was hands down the best provider I have encountered. She understood the pain and agony I was going through, she took her time and explained why these things happen and what I can do to make it better. Not only that she provided me with a knee brace that has helped me so much. Besides being a very outgoing with a great personality, she is very diligent and has the compassion that all doctors should have. I would be recommending this place to all my friends. Thanks southwest for the care you give to those in need.

Nina R.

I went here and I seen Dr. Martinez for the first time. He wasn’t really showing any concerns or interest in how I felt. Also my lab test came back and he told the front desk clerk Veronica to call me with results he noted to her that my (Urea Nitrogen (BUN) ) levels were normal and that was not true. I have an account with Quest Diagnostic so I got my results about 2 weeks before the call today. So I know my Urea Nitrogen (BUN) levels were extremely low. And I take kidney failure or liver failure seriously and Dr. Martinez should to doesn’t matter my age. He should have mentioned to her the low bun levels but instead he told he they were normal because she told me she’s only giving me information he’s giving her (because I had to correct her) and that’s false and no doctor should give a patient false reading ever. So if he’s done this to me and I only seen him 1 time I can only imagine how many patients think there ok because he told them and they weren’t. This is sad and heartbreaking and is a very serious matter.

Jamie U.

If I could give 0 stars I would. Staff in person and over the phone are very unhelpful and rude. My experience with them through being sick has made me leave their practice to seek other medical attention. It has taken over 2 weeks to get back my results that were promised to me in 2 to 3 days. They are unapologetic and don't care about any individual. I would highly recommend you going elsewhere. There are plenty of other quick cares and urgent cares in the area. I would go to one that actually cares about its patients instead of their wallet. WORST CARE I'VE EVER RECEIVED IN MY ENTIRE LIFE during a time when I needed better care.

ryan B.

They call it convenient care LOL

After my primary care doctor quit without telling me, I was told this would be my only option to renew prescriptions without waiting over 60 days.

I was happy I could set an appointment and continue working until my appointment. I arrived about 15 min early to handle paperwork. Everything was going well then after being called into the room, having my vitals checked i was told the doctor would be in shortly.

I sat and waited another 80 minutes all to renew a prescription. This is definately convenient or care.

Doctor came in was brash took my prescriptions out of the room, comes back and says he will give me a month. Then tells me I did not need to come in I can just call as number to renew my prescriptions then walks back out. This is third world.

Terribly disappointed with the lack of service Southwest Medical offers... especially for the amount I pay every month!