Professional Diagnostic Reading MRI - West Palm Beach, Florida

Khadijah K. Q. M. R.

Review for Ms. Diane's Professional Diagnostic Reading:

I recently had the pleasure of working with Ms. Diane for a diagnostic reading, and her professionalism truly stood out. Even though we couldn’t proceed with services due to certain constraints, she made the entire experience outstanding. Ms. Diane is exceptional at explaining complex details clearly and thoroughly, ensuring that I understood everything without feeling rushed or overwhelmed.

What sets Ms. Diane apart is her honesty and integrity—she never tried to manipulate or deceive, which is something I greatly value. Her transparency and ethical approach make her a standout in her field. I believe she should be recognized for her ability not only to refer other companies but also for her contribution to making a positive impact in society through her work.

I highly recommend Ms. Diane and believe she is a valuable asset to any organization she’s part of. She truly embodies the highest standards of professionalism.

Jonathan M.

Super nice and welcoming staff. They let me put my music to help me relax. Thankful for the open MRI machine hate those closed mri machines. Definitely would come back if needed. Hopefully not 😂. Thanks for the excellent service! Recommend this spot for any and everyone!

Linda C.

A large chef knife fell off the counter onto the top of my foot in July and urgent care recommended I get an MRI and see a specialist due to my inability to move my big toe. I was able to schedule with Prof. Diag. quickly and they were super friendly. I was self pay. Had my appointment, but when I got the report 2 days later, I was surprised when it made no mention of the tendon that was in question. I called them and they very helpfully said they would get in touch with the radiologist which they did. I received an updated report a day later that specifically said the tendon was intact. (While waiting for the report update, I looked at the MRI images and have to say they didn't look at all like of the "case study" images I found online -- they seemed very grainy and indistinct -- but I'm no radiologist.) Well jump ahead to the specialist appointments. I got 2 opinions. Both told me the images were very poor. The first dr. looked at the MRI report and suggested conservative treatment and re-evaluate in 2 weeks if no improvement. The 2nd dr. was emphatic that the tendon was severed and required surgery, strongly believed the MRI report was wrong, and noted that the tendon wasn't even visible in these terrible images. I was advised to get a 2nd MRI done elsewhere. Which I did that day. Those new images were clear so much so that even I could see the tendon was severed. The report that I got from the 2nd place was so much more detailed and very clearly cited that the tendon was severed. The 2nd dr. did surgery to repair the tendon 2 days later and I thank god for the 2nd dr. opinion. Based on this incredibly poor MRI from Prof Diag, if I had gone only to the 1st dr. it would have been 2 weeks longer or more before I got the treatment I needed because that tendon was not going to heal without surgery... and with more time, the surgery would have been even more invasive than it already was as the tendon ends would have had even more time to retract. Oh, after I got the 2nd report I called Prof. Diag. to inform them of what happened and said i wanted a refund. They were very polite and immediately issued it. It came with so little hesitation I had to wonder if perhaps it wasn't the first time. Glad it turned out OK for me but it could have been a different outcome if not for a very shrewd doctor,

Keith P.

Diana the administrative assistant was terrific. Very kind and really helpful. A great asset to the business! Jorge the MRI technologist was really nice and helpful as well. Great facility.

Yilian D. A.

Excellent work team. Especially Jorge, who explained the procedure to me and was attentive throughout the entire process, helping me make the experience the best possible. I recommend it 100%.

Rick S.

This place is a hidden gem. Hassle free access to MRI's at an affordable price! Working with Diana and George was a pleasure as a patient. And an added bonus they have an Open MRI!

Jamill

I had severe anxiety and claustrophobia before going in but after receiving the treatment I got from the front desk young lady and the technician that performed the MRI, I can say I AM SO THANKFUL. They made sure to ease my anxiety and made me feel super comfortable. Thank you both so much. Anytime I need an MRI, I am definitely coming here. The bonus: is that their machine is an open machine.

Lorena M.

Great experience. They had snacks/coffee. The girl at front desk answered all my questions. And, the MR tech was so helpful in making me feel comfortable and helped me to under What to anticipate. Great job