Sugar Land Diagnostic Center - Sugar Land, Texas

Raquel karina garcia

When I walked in I was greeted by receptionist and was giving instructions on my paperwork, after I turned it in I was called back immediately Nisha took care of my paperwork I was then helped by the administrator Melissa she made me feel super comfortable cause I was panicking the moment I walked in Priscilla , Melissa , lisa and Nisha were amazing I loved them all ! Highly made me feel comfortable.

EJ Simonsen

Outstanding! After 15+ MRIs and a dozen CT scans at a variety of hospitals and outpatient facilities, my go to place is Sugar Land Diagnostics (now HCA Houston Healthcare West).
The facilities are nice and the staff is warm and professional. A prime example is Crystal in check in, she's friendly and helpful. Special shout outs to Lisa and Dr Alan Lobo. Lisa has been my radiology tech multiple times over multiple years and EVERY time she goes above and beyond. Special thanks to Dr. Lobo as his verbose neuroradiology reports are outstanding.. My neurosurgeon and other doctors have repeatedly been impressed with his level of detail and accuracy.

Thanks to everyone at HCA West Sugar Land for your care and providing a place I can always depend on.

Jessica Coker

I have been to this place several times for getting lab work. They have a front desk person that takes your temp her name is Lisa she was great! Once you have cleared the temp check Lisa asks you to sanitize your hands and walked me to the lab location. Now getting to the lab. Let's be honest 50% of how a patient feels about a lab has to do with the receptionist. How many times when going to any lab the receptionists are not engaged, focused on their phone and over all not professional? THAT IS NOT THE CASE HERE! Annabel is the lab receptionist and EVERY time I have been there she has been engaged, friendly and always smiling. After she finished processing my paper I was taken into the lab. I have had my blood drawn by both phlebotomists Nisha and Bela. They are AMAZING! I have a very difficult time getting my blood drawn. They have a gurney that you can lay down on (in addition to the normal chairs) to get your blood drawn. I chose to lay down because I can get a little lightheaded. The needle was inserted correctly (and in fact every time I have gone to get my blood drawn the needle has always been inserted correctly) and she talked to me while drawing my blood to distract me. She was quick and I was done in a mere minute! They gave me time to sit up and then I went on my way home. Before I left I did ask to speak with their manager a woman named Melissa so that I could share with her how amazing my experience was and always have been when I come here!

Gayle Culak

My doctors office tried to fax over my lab order twice and the fax number was busy. The lady behind the lab desk was not helpful and rude. She said she had received only one fax that day. Probably didn’t have her fax machine on. I went to the Sugar Land Surgical and Diagnostic twice in one afternoon. Never going back there if I can help it. Need to check with the lady behind the lab desk and her fax machine and her attitude.

Leslie Reglos

I came here today to get my blood work done after a visit to the building next door. I’ve only been here once before to get my blood drawn, and at that time, it was just an ordinary visit. This time, however, the lady who drew my blood didn’t seem like she knew what she was doing. She inserted the needle at a weird angle, and when blood wasn’t coming out, she turned the needle about 90 degrees while it was still in my arm, which isn’t something they’re supposed to do....
Went to school, and after I came home, I took of the bandage and there is a pool of blood underneath the skin. It looks disgusting, and it is tender to the touch. It also stings when I bend or stretch my arm. I’ve attached a picture of it.

Mary Misner

Best place to go for lab work, staff is friendly and nice. I’m always out of there in less than 15 minutes. I will never go back to Quest.

Zahran „Zah“ Migdad

I’m very upset with the lab
This is the second time they've tried to change my favorite lab. In December 2020 I got an order for Labcarp and they tried to change it to myquest lab.
They did the same thing last week, changing it from labcarp to MyQuest.

I just found out now when trying to find the results on the Labcarp site
Last week, I went to the lab with a labcarp order that was already corrected from my doctor that I found, they changed my order to QuestDiagnostics without my permission. I very much needed it to be with Labcarp so I can see all of my current and previous tests under one account.
If your patient has an order for labcarp and says “I want Labcorp,” then you should give them Labcorp despite how much compensation/benefits the labs gives you. Don’t say all labs are the same because they’re not.

Mabiel Perez perez

Pretty rude and a pretty bad actitudes, they try to charge me 3 times my co-payment, ask me if I had a social # after I refused to provided it in a phone call in the lobby, so I felt harassed and discriminated. I left the facility without my ultrasound test.